Assessor Resource

FNSISV404
Underwrite renewal business

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to underwrite renewal business, including determining the terms and conditions of risk acceptance, evaluating the response of the client, negotiating and finalising the cover.

It applies to individuals in job roles of underwriting in a range of insurance sectors and may be applied within organisations of various sizes and across a range of client bases.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine terms and conditions of risk acceptability

1.1 Identify and review risk acceptance information

1.2 Determine risk acceptability within authority limitations

1.3 Check terms and conditions of risk acceptability for changes since last time it was reviewed for underwriting

1.4 Determine terms and conditions of risk acceptance in accordance with risk acceptance criteria, including client history

1.5 Propose alternative terms or adjusted benefits, if applicable

2. Communicate result of risk assessment

2.1 Make offer of renewal, if applicable, in accordance with legislative requirements

2.2 Issue provisional notice of expiry to client

2.3 Decline renewal, if applicable, in accordance with legislative provisions

3. Evaluate client response

3.1 Assess client response to determine whether action to modify terms and conditions is required

3.2 Modify offer as necessary and prepare advice to client according to operating procedures

3.3 Ensure offer complies with underwriting acceptance authorities and criteria, or seek appropriate referral approval

4. Negotiate agreement

4.1 Undertake negotiation on revised offer to reach mutually satisfactory agreement

4.2 Advise client of acceptance or rejection of risk according to operating procedures (including information on dispute resolution procedure if necessary)

5. Cancel, lapse or renew cover

5.1 Issue revised documentation to client in organisational format and according to organisational operating procedures and legislative requirements

5.2 Confirm reinsurance cover as appropriate

5.3 Issue lapse notice to client, if applicable, in accordance with organisational procedures

5.4 File and store documentation according to operating procedures

Evidence of the ability to:

comply with all legal obligations and organisational procedures

identify and assess risks, and develop suitable proposals for underwriting renewal business

negotiate agreements

interpret and apply underwriting guidelines

complete and file relevant documentation in accordance with organisational guidelines.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the industry market position relative to product or line of insurance business

identify key features of relevant legislation, regulatory guidelines and industry sector compliance requirements

explain the importance of wording of insurance policies in keeping with the organisation or industry sector

outline possible terms and conditions relating to risk acceptability

outline organisational policy, procedures, underwriting guidelines and levels of authority

describe relevant organisational products that relate to insurance underwriting

describe the difference between treaty and facultative reinsurance

outline relative industry hazards

explain risk prevention methods and application.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance services field of work and include access to:

organisational records

organisational policy, procedures, legislation and regulations as they relate to contracts of insurance

a range of common technology and software.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine terms and conditions of risk acceptability

1.1 Identify and review risk acceptance information

1.2 Determine risk acceptability within authority limitations

1.3 Check terms and conditions of risk acceptability for changes since last time it was reviewed for underwriting

1.4 Determine terms and conditions of risk acceptance in accordance with risk acceptance criteria, including client history

1.5 Propose alternative terms or adjusted benefits, if applicable

2. Communicate result of risk assessment

2.1 Make offer of renewal, if applicable, in accordance with legislative requirements

2.2 Issue provisional notice of expiry to client

2.3 Decline renewal, if applicable, in accordance with legislative provisions

3. Evaluate client response

3.1 Assess client response to determine whether action to modify terms and conditions is required

3.2 Modify offer as necessary and prepare advice to client according to operating procedures

3.3 Ensure offer complies with underwriting acceptance authorities and criteria, or seek appropriate referral approval

4. Negotiate agreement

4.1 Undertake negotiation on revised offer to reach mutually satisfactory agreement

4.2 Advise client of acceptance or rejection of risk according to operating procedures (including information on dispute resolution procedure if necessary)

5. Cancel, lapse or renew cover

5.1 Issue revised documentation to client in organisational format and according to organisational operating procedures and legislative requirements

5.2 Confirm reinsurance cover as appropriate

5.3 Issue lapse notice to client, if applicable, in accordance with organisational procedures

5.4 File and store documentation according to operating procedures

Evidence of the ability to:

comply with all legal obligations and organisational procedures

identify and assess risks, and develop suitable proposals for underwriting renewal business

negotiate agreements

interpret and apply underwriting guidelines

complete and file relevant documentation in accordance with organisational guidelines.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the industry market position relative to product or line of insurance business

identify key features of relevant legislation, regulatory guidelines and industry sector compliance requirements

explain the importance of wording of insurance policies in keeping with the organisation or industry sector

outline possible terms and conditions relating to risk acceptability

outline organisational policy, procedures, underwriting guidelines and levels of authority

describe relevant organisational products that relate to insurance underwriting

describe the difference between treaty and facultative reinsurance

outline relative industry hazards

explain risk prevention methods and application.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance services field of work and include access to:

organisational records

organisational policy, procedures, legislation and regulations as they relate to contracts of insurance

a range of common technology and software.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and review risk acceptance information 
Determine risk acceptability within authority limitations 
Check terms and conditions of risk acceptability for changes since last time it was reviewed for underwriting 
Determine terms and conditions of risk acceptance in accordance with risk acceptance criteria, including client history 
Propose alternative terms or adjusted benefits, if applicable 
Make offer of renewal, if applicable, in accordance with legislative requirements 
Issue provisional notice of expiry to client 
Decline renewal, if applicable, in accordance with legislative provisions 
Assess client response to determine whether action to modify terms and conditions is required 
Modify offer as necessary and prepare advice to client according to operating procedures 
Ensure offer complies with underwriting acceptance authorities and criteria, or seek appropriate referral approval 
Undertake negotiation on revised offer to reach mutually satisfactory agreement 
Advise client of acceptance or rejection of risk according to operating procedures (including information on dispute resolution procedure if necessary) 
Issue revised documentation to client in organisational format and according to organisational operating procedures and legislative requirements 
Confirm reinsurance cover as appropriate 
Issue lapse notice to client, if applicable, in accordance with organisational procedures 
File and store documentation according to operating procedures 

Forms

Assessment Cover Sheet

FNSISV404 - Underwrite renewal business
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

FNSISV404 - Underwrite renewal business

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: